Chandeliers

Frequently Asked Questions

How long will it take to get my orders?

We make your lights at the time you of your order. Due to this it does take around 3 to 5 weeks before your order is ready to ship. We ship all orders via UPS or USPS from our home here in Memphis, Tennessee. (Sorry, we can't ship to P.O. Boxes.) Thank you so much for your patience and we promise that you'll love your purchase and the effort that goes into making it.

Are you based in the United States?

Yes! And that means that we're able to help you with any order questions that you may have.

Do you ship outside the lower 48?

Sorry, we only ship inside the continental U.S.

Free delivery to the Lower 48 States with minimum Order

Every order over $500 comes with Free Shipping.

Satisfied or refunded

30 day - No Questions Asked Refund Policy

Top-notch support

Brass Black is a U.S. company with support based from here in U.S. Call us at 901.359.5128 or at Brass@BrassBlack.com

Join & Save

Our Brass Black club membership allows you to save on every order!

Chandeliers

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Frequently Asked Questions